Featured Practice Activity 21st-27th September – now live

Key Highlights:

Total Patient Appointments 2,677

Total Online Requests Received:2,410

Telephone Calls Answered:1,825

 

We are proud to deliver a wide variety of medical support and specialised reviews including but not limited to:

Baby Clinics

Anticoagulant Management

Post-Natal Checks

Phlebotomy

Ear Microsuction

Health Checks

Vaccinations

Cervical Screening

Well Woman Clinics.

Dermatology

Diabetes

Blood Pressure management

Asthma Reviews

COPD Reviews

MSK Clinics

Travel Vaccines

Joint Injections

Weight management

Dementia Reviews

Mental Health Reviews

Safeguarding Reviews

ECGs

Private Medicals

Medication Reviews

Fit Note Requests

HRT Management

Care Home Ward Rounds

 

Telephone Service

Our team is dedicated to managing your calls efficiently. Here is a look at last week’s activity:

Total Calls Received: 1,825

Calls Successfully Answered:1,825

Average Answer Speed:Under 9 seconds

Average Call Duration:3 Minutes

 

We manage a high volume of digital requests to provide timely triage and care.

Total Online Requests: 2,410 of which 1292 were medical requests.